A little more to read before booking . . .

Return & Refund Policies for Products 產品的退換政策

Please understand our products are mostly custom made or personalized to suit your needs, as Jerry spent his time to cleanse and attune the items before sending to you. For this reason, we generally cannot accept any return or refund request. But if rarely the case you have received a product that you are very unhappy with, you are required to contact us without 24 hours. Please email us at [email protected] with your request and we will review and resolve on a case by case basis.

在我們商店中的產品,大部份都是度身訂製致閣下所需,並且杰瑞老師也花了時間、心力去淨化和調頻,才安排發貨。因此,基本上我們無法辦理任何的退換。但如果罕有地閣下收到我們的產品卻非常不滿意,您需要在收貨後24小時內通報我們。請電郵致[email protected]告知您的需求,我們會對每一個問題訂單作出獨立的調整與處理。


 

Cancellation Policies For Consultations 取消諮詢預約條款

As our respond speed is quick, we might already start to prepare your readings / reports right after your Paypal confirmation. We only accept cancellation of sessions within 3 hours after the Paypal confirmation. The paid amount will be refund to you (deduct any administration charges from Paypal on your payment). Please email us immediately if you would like to modify or cancel your session.

For remote live sessions, we only accept cancellation or re-booking 24 hours in advance.

We generally do not accept any refund request after the readings / reports issued. However, which is in a really rare occasion, you are really unhappy about our services, please write to us and explain your situation within 48 hours after our report issued. We will refund 70% of your session cost if it is the case.

由於我們處理個案的效率非常快,在收到你的Paypal付款後,我們可能已經馬上開始處理你的個案及報告。我們只能接受你在Paypal付款確認後三小時內,向我們提出的取消申請,你所付的款項會退還給你(扣除Paypal或任何的付款行政費用)。如需取消或更改你的個案預約,請立即告訴我們。

線上通話諮詢,我們只接受預約時間24小時前的取消申請。

在諮詢後或我們發出個案報告後,我們基本上不會接受任何的退款申請。但若非常罕見地,你不滿意我們的服務,請在諮詢完結或我們發出報告後的48小時內,電郵詳細描述你的情況,我們會按情況退還你個案款項的70%。


 

Legal Disclaimer 免責聲明

According to the regulations and changes, we have no choice but state the following:

Metaphysics are not science and all readings are only given for informational and entertainment purposes. Although messages and information are all given in good intention, individuals bare their responsible to all the action they take or decision they made. By booking a session with us, you agree to these terms.

由於政策與制度的轉變,無奈地我們需要闡述以下聲明:

玄學並非精密科學,所有的占卜或諮詢只作參考或娛樂作用。雖然我們提供的訊息或資訊都是從好的出發點作建議,但閣下需要為自身所作的決定負上全權責任。與我們預約任何一項服務,代表你已接受以上的條款。